In this program we follow the iPod and iPad development team at Bjango Software as we examine the management and development of a complex ICT project. We follow through the stages of a project's life cycle, from conception and planning, to building and testing, and finally implementing and evaluating the finished product. Along the way we look at the personnel, procedures, techniques, tools and methodologies used, together with the social and ethical impacts. We see the tools of project management, such as Gantt charts, collaborative software, systems analysis and planning tools, and the all important formal documentation. An essential overview of ICT project management .