This program aims to initiate conversations about complaints using appropriate lexis, sentence structure and grammar points. What is a pet peeve? Why are some behaviours or actions bothersome? How have specific complaints been dealt with in the past and how could they be dealt with in the future? How might the language one uses to complain to different people (e.g.. friend vs. administrator) vary? Particular emphasis is placed on the complaints that students might have at school, in shared accommodation, at home, and with friends. We'll also take a look at the language used to write a formal complaint letter.