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Working in a Socially Diverse Environment

Year

1999

Producer

VEA

Country of Origin

Australia

Duration

00:25:00

Product Code

VEA99037000

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Description

This program explores the cultural awareness required by those working in tourism and hospitality. Industry professionals including the head ranger at Phillip Island's internationally renowned Penguin Parade, the restaurant manager of Melbourne's popular Colonial Tramcar Restaurant and the cultural interpreter of the Aboriginal Heritage Walk in the Royal Botanic Gardens discuss the meaning of culture and cultural awareness, and their experiences dealing with, and meeting the needs of an enormous diversity of customers. The human resources manager at the Radisson Hotel talks about employment practises and working with colleagues from a diversity of backgrounds. This program is based on Hospitality Training Package Unit THHCORO2A.

Key Product Data

VEA Logo

Production Year
1999

Duration
00:25:00

Producer
VEA

Country Of Origin
Australia

Level
Middle Secondary to Senior Secondary

Product Code
VEA99037000