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Managing Difficult Customers and Complaints
Sales and Service Masterclass

Year

2009

Producer

Ash Quarry Library

Country of Origin

Australia

Duration

00:13:00

Product Code

ASH09029000

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Description

The program examines how to effectively resolve conflict, whilst preserving and reinforcing a positive relationship with the customer. Excellent practical advice is offered that will assist sales people, helping them to work through solutions in logical stages.

Key Product Data

Ash Quarry Library Logo

Production Year
2009

Duration
00:13:00

Producer
Ash Quarry Library

Country Of Origin
Australia

Level
Professional

Product Code
ASH09029000