Good listeners use their ears, eyes and brain. Good listening means stopping what you are doing, looking at the speaker and paying attention to verbal cues. You need to understand signal phrases that alert you to important information, repeat what you have heard in your own words, and ask questions to clarify. This engaging and revealing program highlights the importance of being a good listener as an element of learning, and teaches good communication for use in everyday life whether it be at home, school or work. Enhance your ability to communicate with this must-have resource.