It's a great job and it looks like everyone's applying for it - there's a mountain of resumes and applications. So which resumes stand out, and which don't. And why? How will the employer decide who to interview? We follow a real world example of what happens when a large employer advertises for young people to be employed as administration trainees. We see what a recruitment agency looks for in a resume and consider some examples that impressed and some that didn't. We get pointers about what makes a good resume from the experts who read them every day. Please note: This program is also available with captions.