Giving personal hygiene feedback can be a very sensitive topic. In this entertaining third program the team becomes aware of Sanjay's body odour, and subtle remarks don't help. Alex tries an anonymous gift of personal hygiene products on his desk that backfires. Carol prefers a more direct approach, whilst Marcus opts for a gentler, team-building approach. Carol confronts Sanjay insensitively and he gets offended and defensive. Carol escalates the argument to include Marcus, who finds a solution that suits everyone. The key lessons from this program of discussion and positive feedback are explored so an outcome agreeable to all can be achieved.