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Giving Bad News
People Skills Series

Year

1993

Producer

Ash Quarry Library

Country of Origin

Australia

Duration

00:12:00

Product Code

ASH93018000

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Description

It is always difficult to communicate bad news. Redundancies and terminations are the hardest but there are also budget cuts, restructuring and changes to roles and responsibilities. Learn the three essential steps of communicating bad news effectively to minimise conflict and trauma. Key Training Points: Three key steps to Giving Bad News: * Get to the point. * Deal with reactions. * Focus on positives.

Key Product Data

Ash Quarry Library Logo

Production Year
1993

Duration
00:12:00

Producer
Ash Quarry Library

Country Of Origin
Australia

Level
Professional

Product Code
ASH93018000